Contact Us

Have a question, spotted something wrong, or want to work with us? Fill in the form below and we'll get back to you as soon as possible.

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What We Can Help With

Flight search queries
If a price looks wrong or a route isn't working, let us know and we'll investigate.
General feedback
We welcome feedback on design, features, or anything you'd like to see added to CloudHop.
Partnerships & advertising
Interested in working with us? We're open to partnerships, affiliate arrangements, and advertising enquiries.
Privacy & data requests
To exercise your data rights under UK GDPR, use this form and select "Privacy or data request" as the subject.

Response Times

We aim to respond to all enquiries within 2 business days. Partnership and advertising enquiries may take slightly longer as we review each one carefully.

For urgent privacy or data protection requests, we will acknowledge receipt within 72 hours and respond fully within 30 days, in line with UK GDPR requirements.

Frequently Asked Questions

Before getting in touch, you may find an answer in our FAQ section on the homepage or in our About Us page. Common queries include:

Why is the price different when I click Book? — Prices on CloudHop are indicative and change constantly. The confirmed price is always shown on the booking platform before you pay.
Does CloudHop charge a fee? — No. Our service is completely free. We earn referral commissions from booking partners.
How do I cancel or change a booking? — CloudHop does not process bookings. Please contact the airline or booking platform (e.g. Skyscanner) you booked with directly.
My flight doesn't appear in results — Our data covers a wide range of airlines but not every carrier or route. Try adjusting your search dates or airports.